Have any questions or concerns ? We’re always ready to help! Call us at or send us an email at: 1-800-266-0927
How do I track my order?
Once your package has shipped, we will send you an email with a tracking number. If it has been over one day since you placed your order and you still haven't received your tracking number, please send us an inquiry above.
What are my payment options?
We accept Visa, MasterCard, American Express, and Discover.
Do you ship internationally?
Yes, we do ship internationally!
What is your returns policy?
DEMED will gladly accept returns of unworn, unwashed, undamaged or defective product within 14 days of receipt. For returns, the price of shipping will be deducted from your refund. Please inquire above and provide us with your order number and reason for return and we will email you a label to affix to the front of our original box.
We accept exchanges of unworn, unwashed, undamaged or defective product within 14 days of receipt. For exchanges, provide us with your order number and reason for exchange as well as the product name and size that you would like to exchange for. We will email you a return shipment label that you can affix to the outside of your current box and ship the products back. Please go to the contact page to provide us this information.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for as appropriate, name, email address, mailing address, phone number and credit card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
DEMED collects and uses Users personal information for the following purposes:
• To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.